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  1. #1
    Bugman43's Avatar
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    In Game Account Reset

    Hello

    I just started playing again and had been playing for about an hour and was disconnected. I went to log back in and was met with the screen that says, "This is your first time logging in...". I thought it was strange but thought nothing of it. I clicked the auto detect option and then saw the option to decide how my character looks. On the main launcher it says I have the base level skill levels. When I go ahead and get into the game im back doing the tutorial. Did my character get reset somehow?

    Thanks in advanced
    Last edited by Bugman43; 12-05-2017 at 05:36 AM.

  2. #2

    Tycho's Avatar
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    Not sure what may have happened. I logged into Bugman43 to see if it may have been something to do with your local files, but I was met with the tutorial just as you said. Nothing we can really do about restoring any of your progress - I suppose it was good that it was only an hour.

    If you could try sending a crash report it could help Matt narrow down the cause. This screen shot will show you how to do it through the launcher - just follow the prompt that pops up


    Sorry about that :/

  3. #3
    Bugman43's Avatar
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    That stinks, but yes, thankfully only an hour in.

    I sent a crash report.

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